Do you let clients question your values or ethics?
Clients come in all shapes and sizes and for the most part they understand that Accountants have to adhere to ethical standards imposed not only by their Institute but also to their own personal standards.
We make sure that our staff fully ...
“I’m on the mobile doing some business I’ll call you back later”
Do you get a lot of responses like this when you try to talk to some?
Judging by the latest information from Ofcom it’s no surprise really because now we are advised that 78% of people over ...
I lose count of the number of times I’m asked this question and honestly the answer is always the same: “sometimes”
No two accountants are the same, we come in all shapes and sizes and from all sorts of backgrounds and with all sorts of qualifications.
So will a ...
You work hard, in fact very hard, to get clients. They simply didn’t just turn up banging on your door the very first day you set up in practice, nor did they email in the first day your website went online. You worked hard growing your practice on a daily basis asking for and getting as ...
I’ve hijacked a well used phrase known to all Trekkies but it is exactly apposite because we and by we I mean Accountants all know what the cash basis means.
Income and Expenses are calculated on an as paid and received basis not on an Accruals basis and by default income is received ...
As I present to accountants around the country I’m always pointing out that when it comes to professional indemnity insurance claims in relation to vat are high up there in terms of numbers of claims and the amounts paid out.
Why is the incidence of claims in relation to vat on the rise ...
Any Accountant in Practice today is aware of the digital agenda that’s a simple statement of fact. The fact is they would have to be operating their practice in a vacuum to not know because the wall of noise about all things digital is all pervasive and is being driven by the need to sell ...
In the latest presentation that I gave to attendees at Accountex I showed a picture of several filled to the gills lever arch files and I commentated that larger clients would always bring their records in boxes containing lots of lever arch files. The first file was always headed “Sales ...
Do you stick to the tried and trusted method of client engagement as a minimum once a year to review and discuss the year end figures and allied taxation implications? If you do will you actually plan for the meeting in some depth or simply rely on the notes affixed to the file covering the GP ...
Accountants in practice are pragmatic and as my old principle used to say “Know the value of £”. The landscape they operate in is subject to constant change based on annual budgets which effect taxation directly and are getting larger and larger effecting not just rates but ...