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Change to Government Gateway Update Weekend

06 November 2018

This email was sent to the Chairman of the ICPA regarding the change to the Government Gateway Update. The email is as follows:

Dear Tony,

Change to Government Gateway Update Weekend

We recently advised you that we would be making a number of changes to the Government Gateway Platform over the weekend of 3/11 and 4/11 which would mean many services (including Agent Services) were read only for that weekend, with normal service resumed on 5/11.

Unfortunately, after extensive consultation with stakeholders and delivery teams, I must advise you that the weekend for changes to the Government Gateway to take place has now been moved to 17/18 November, meaning services will be read only for this weekend and normal service will be resumed on 19 November 2018.

As a result services will work as normal over the weekend of 3/11 and 4/11.

It has been necessary to move back the update weekend so that we can minimise disruption to users as a result of the changes we need to make and to be absolutely sure that services will not be read only for more than 2 days. Had we pressed ahead with the weekend of 3/11 and 4/11 there was a risk that this would not have been the case and so postponing the changes is in the best interests of our users.

We apologise for the inconvenience caused.

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