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MTD VAT Service scheduled maintenance

04 February 2019

Here is an email sent to The ICPA Chairman, informing him that the Making Tax Digital VAT service will be undertaking scheduled maintenance.

Good Afternoon,

This is to let you know that we will shortly be undertaking scheduled maintenance to the Making Tax Digital (MTD) VAT service to enable us to release additional functionality. As a result the service will be closed from 5:30pm on Friday 8 February until 8:30am on Tuesday 12 February.

During this period, there will be no access to any elements of the service. This includes new customers joining the  pilot and existing customers accessing their accounts, or making submissions. Customers who join the service immediately before the closure may experience a delay in receiving their sign-up confirmation.  

This scheduled maintenance will release additional functionality to allow us to open up the pilot later in February to the majority of customers within the small deferral group.  We have identified a time slot that should cause minimum disruption to customers who have already joined the service, especially as it falls after the 7 February filing/payment date. Nonetheless I appreciate that any closure is unwelcome and apologise for any inconvenience caused to customers as a result. If any customer who is participating in the pilot needs to file their VAT return they should wait for the service to re-open and not revert to using the HMRC portal or their old ‘XML’ software in the interim. They can pay using their usual payment channel.

We have already written to over half the businesses that are mandated from April and during February we will write to all remaining businesses eligible to join the pilot.

The MTD Income Tax pilot is unaffected by this maintenance.

Thank you for your patience during this time, and for your continued support for Making Tax Digital for VAT.

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